I turn complex problems
into clarity

Private AI • Toronto (Remote from British Columbia, Canada)

Run the Customer Success and Support function for an AI privacy startup. Own the full post-sales lifecycle for a global mix of enterprises and high-growth AI companies across fintech, healthcare and technology, while designing the playbooks, processes and tooling the company will need as it scales.

Amazon Web Services • South Africa

Owned technical strategy for some of Sub-Saharan Africa's largest retail and financial services customers. Partnered with senior engineering and business stakeholders to design and guide multi-year cloud transformations across data platforms, digital channels and core business applications, while mentoring engineers and SAs and contributing to programs that grew the Solutions Architect organisation.

NTT Data • South Africa

Advised enterprise clients on modernizing security operations and aligning technology with business risk. Combined consulting, solution design and business development to shape security roadmaps and close complex opportunities with vendors and partners.

Symantec • South Africa

Led a team of Security Pre-Sales Consultants, driving technical win strategy on major enterprise deals and supporting strategic account planning. Built an account and opportunity tracking tool that was adopted across the EMEA region and was formally recognized for its impact on Symantec's business.

Various Roles

Worked as a generalist IT consultant for small and medium businesses, implemented and trained customers on enterprise security products, and spent a brief period as a commercial real estate broker - including building a property database to manage listings.